Blair Technology Group (BTG) is an ambitious local e-Commerce company looking for individuals to provide sales support to our phone and ecommerce customers. We are a place where driven, talented people are given the ability to flourish without the constraints of corporate bureaucracy.

Top selling points for this position:

• Dependable hours, first shift, good pay & benefits
• Your opinions and ideas will be heard and incorporated to our ongoing growth
• A fantastic opportunity to grow, learn and refine your sales and customer service skills
• You’ll have the ability to go outside of your role. Everything is open. That’s what makes it fun
• Work in a casual environment with great people and leaders who are supportive and driven
• Your impact will be highly visible and immediately felt throughout the company
• Family owned, therefore family friendly

The Sales & Customer Support Specialist will be responsible to take incoming calls, emails, and online messaging correspondence, both from existing customers and new buyers. The position’s objective is to provide outstanding customer support through the buying and fulfillment process resulting in a winning transaction, both for the buyer and BTG. Success in this position will be achieved by utilizing strong listening & communication skills to ask and answer questions in a manner to advance the sales process, applying tactful negotiation skills to close quotes for pricing and fulfillment, effectively communicating order needs and deadlines to internal BTG teammates, and an aptitude to learn new techniques, strategies & tools that will support your position and grow your responsibilities.

RESPONSIBILITIES

• Answer customer questions and ask leading questions to guide the buyer to a successful purchase
• Project a positive, helpful and customer centric demeanor at all times
• Maintain relationships with existing customers and be the primary point of contact for all they need
• Establish relationships with new customers that will lead to their repeat business
• Become a product expert on the items BTG sells and those we’ll sell in the future
• Wok within an established pricing budget for each order
• Negotiate items, pricing and order timing with buyers
• Providing quotes… both oral and written
• Leverage technology and information sharing to increase productivity and profitability
• Incorporate time management and organization skills that will allow you to thrive in a fun and fast paced role

GENERAL QUALIFICATIONS

• Detailed-oriented to guarantee high quality results
• Excellent time management
• Strong communication skills (verbal and written)
• Strong negotiating skills
• Strong problem solving abilities and experience with complex issues with little supervision
• Must work well with others and project an attitude that will make others want to work well with you
• General to superior knowledge of computers of various models and their components
• Knowledgeable with inventory / supply management
• Ability to travel as needed (no more than 2-4 times a year)
• Must pass a drug and background check

The ideal candidate will be personable, professional, detail oriented, driven to succeed and energized by the ideal of communicating, negotiating and influencing buyers to a successfully completed sale where they will want to work with you again and again!

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This technician will be testing/repairing/building a wide variety of servers and related equipment. They’ll be building & refurbishing pre-owned servers from major manufacturers such as Dell, HP, Sun, and more. This includes fully testing the server, wiping any data, installing hard drives/memory/cpus, configuring raid arrays, and installing additional components to make each server fully functional and ready for use. This technician will need actual work experience showing the repair, testing, or configuring of servers and related equipment. This position will require the ability to lift heavy objects such as servers repetitively. The majority of the pre-owned servers will be older than 4 years. In addition to server work, this technician will also build/repair/test/image desktop and laptop computers.

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This technician will be testing/repairing/cleaning a wide variety of printers and related equipment. They’ll be primarily refurbishing pre-owned commercial grade laser printers from Dell, HP, and more. This includes fully testing the printer, cleaning the internal components, replacing any worn or defective parts, wiping any data, and adding any components needed to complete the printer. This technician will need actual work experience showing the repair, testing, or configuring of printers and related equipment. This position will require the ability to lift heavy objects such as printers repetitively. The majority of the pre-owned printers will be older than 4 years. In addition to printer work, this technician will test and refurbish a wide variety of commercial electronics..

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The Shipping/Receiving Specialist will focus on packaging a wide variety of electronics ranging from very small in size to very large. Shipments will be sent through UPS, USPS, DHL, and/or freight depending on their size and quantity. You’ll be using ShipStation.com to process orders and print labels. Each item will need a final cleaning and must be securely packaged in a box. This specialist will ideally have experience using a variety of carriers such as UPS, be familiar with multiple packing methods, have inventory experience, be able to lift heavy items repetitively, and be able to use a pallet jack.

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Blair Technology Group (BTG) is an ambitious local e-Commerce company looking for individuals to develop and implement new purchasing strategies to deliver ongoing cost reductions and process simplification while procuring materials needed for production. We are a place where driven, talented people are given the ability to flourish without the constraints of corporate bureaucracy.

Top selling points for this position:

• Dependable hours, first shift, good pay & benefits
• Your opinions and thoughts will be heard and acted on
• A fantastic opportunity to grow and refine your skills
• You’ll have the ability to go outside of your role. Everything is open. That’s what makes it fun
• Work in a casual environment with great people and driven leaders
• Your impact will be highly visible and immediately felt
• Family owned, therefore family friendly

The Purchasing/Buyer Specialist is to procure, expedite and schedule deliveries of materials and services to job-site while maintaining and/or building relationships with existing and new vendors. Utilize good negotiation skills to place bids and pricing with vendors/suppliers while ensuring compliance with budget along with forecasting upcoming trends

RESPONSIBILITIES

• Maintain and implement budget for each order
• Negotiate pricing with vendors and suppliers
• Placing bids for materials
• Meet vendors and/or suppliers on-site as necessary
• Ensure compliance to budgets and provide analysis of deviations
• Research new materials and cost savings
• Maintain relationships with exiting vendors and suppliers
• Establish new relationships with vendors and suppliers to ensure adequate resources and to continually improve pricing and quality of work
• Leverage technology and information sharing to increase productivity and profitability
• Forecast upcoming demand

GENERAL QUALIFICATIONS

• Detailed-oriented to guarantee high quality results
• Excellent time management
• Strong communication skills (written and verbal)
• Strong negotiating skills
• Strong problem solving abilities and experience with complex issues with little supervision
• Must work well with others
• Technical background with computers of various models
• Knowledgeable with manufacturing and parts
• Ability to travel as needed (no more than 2-4 times a year)
• Must pass a drug and background check

The ideal candidate will be personable, professional, be detail oriented and comfortable communicating and negotiating with vendors/suppliers.

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Blair Technology Group (BTG) is an ambitious local e-Commerce company looking for several individuals to add years of quality experience and hard work within our warehouse. BTG is a place where driven, talented people are given the ability to flourish and make their presence felt.

Top selling points for this position:

• Dependable hours, first shift, good pay & benefits, occasional OT
• Your opinions and thoughts will be heard and acted on
• A fantastic opportunity to grow and refine your skills
• You’ll have the ability to go outside of your role. Everything is open. That’s what makes it fun
• Your impact will be highly visible and immediately felt
• Work in a casual environment with great people and driven leaders
• Family owned, therefore family friendly

A Warehouse Associate will perform various warehouse duties as well as receive, sort, load and unload shipments. You will also be responsible for pickup and deliveries to local businesses. Previous warehouse experience and ability to operate a forklift and drive a provided box truck is a must for this position.

RESPONSIBILITIES

• Process deliveries and inspect for damages
• Appropriately sort and store incoming products
• Pickup and deliver orders to local companies
• Maintain a clean and orderly warehouse environment
• Communicate and work with other departments to make sure all product needs are met

GENERAL QUALIFICATIONS

• Detailed-oriented: to guarantee a high quality result
• Strong communication skills (written and verbal)
• Must work well with others as this is a friendly yet hard working department
• Ability to lift 80lbs.

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Blair Technology Group (BTG) is an ambitious local e-Commerce company looking for aspiring and/or experienced Computer/Electronic Technicians that are ready to work hard and build a great career. BTG is a place where driven, talented people are given the ability to flourish and make their presence felt.

Top selling points for this position:

• Dependable hours, first shift, good pay & benefits, occasional OT
• Your opinions and thoughts will be heard and acted on
• A fantastic opportunity to grow and refine your skills
• You’ll have the ability to go outside of your role.  Everything is open.  That’s what makes it fun
• Your impact will be highly visible and immediately felt
• Work in a casual environment with great people and driven leaders
• Family owned, therefore family friendly

The Computer Technician’s role provides the potential to gain experience across all areas of the computing and mobile world. The primary responsibilities will be to test computer hardware, add components such as memory/hard drive/cpu, make basic repairs quickly, and ensure the accuracy of your work through software. This is an outstanding opportunity for techs of all experience levels. Beginning techs will be placed in a learning environment while advanced techs will move directly into performing difficult repairs across a variety of electronics. All skill levels have excellent opportunities to advance.

RESPONSIBILITIES

• Performing basic tests on computer hardware
• Installing hard drives, memory, and cpu’s into computers
• Grading computers cosmetically and making improvements.
• Perform both basic and advanced repairs on computer hardware

BASIC QUALIFICATIONS

• Must be mechanically inclined with some experience with computers
• Must be naturally driven to produce high quality results with great care
• Several years of computer repair experience is preferred
• Associate's degree or better is preferred

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Blair Technology Group (BTG) is an ambitious local e-Commerce company looking for several individuals to add years of quality experience and hard work to our Final Refurbishment Department. BTG is a place where driven, talented people are given the ability to flourish and make their presence felt.

Top selling points for this position:

• Dependable hours, first shift, good pay & benefits, occasional OT
• Your opinions and thoughts will be heard and acted on
• A fantastic opportunity to grow and refine your skills
• You’ll have the ability to go outside of your role. Everything is open. That’s what makes it fun
• Your impact will be highly visible and immediately felt
• Work in a casual environment with great people and driven leaders
• Family owned, therefore family friendly

A Refurbishment Technician will provide the final refurbishment step for a variety of computer systems. You’ll be judging, repairing, and enhancing the cosmetic qualities of the computer. You’ll accomplish through cleaning the computer with standard solvents, installing vinyl “skins” to it’s exterior, adding quality labels, and packaging the product for final shipment. The Refurbishment Technician’s work is critical to the company’s success as it is the first thing the customer will experience when opening their package. We look for people with a natural drive to produce quality results with anything they do. There are many other facets of this role and offers a great learning experience in the computer world.

RESPONSIBILITIES

• Cleaning computers to “like new” standards
• Applying quality labels and providing a final check for product completion
• Packaging the product with all accessories to 100% accuracy

BASIC QUALIFICATIONS

• Detailed-oriented: to guarantee a high quality result
• Strong communication skills (written and verbal)
• Must work well with others as this is a friendly yet hard working department

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Blair Technology Group (BTG) is an ambitious local e-Commerce company looking for several individuals to help grow our online presence through the detailed creation of product listings. BTG is a place where driven, talented people are given the ability to flourish and make their presence felt. We thrive when our people truly own their role, take risks, invent, and think big.

Top selling points for this position:

• Your opinions and thoughts will be heard and acted on
• A fantastic opportunity to grow and refine your skills
• You’ll have the ability to go outside of your role. Everything is open. That’s what makes it fun
• Your impact will be highly visible and immediately felt
• Work in a casual environment with great people and driven leaders
• Family owned, therefore family friendly

The E-commerce Marketplace Specialist’s primary objective will be to bring a wide variety of product to multiple E-commerce marketplaces such as Ebay and Amazon. This will involve researching the products for both details and value, creating attractive listings with detailed photos, testing and cleaning the products, and managing the products from creation to sale. Electronics relating to computing will make up the majority of the product that you will encounter. Experience with computers and electronics will be very helpful.

RESPONSIBILITIES

• Researching, testing, cleaning, and listing creation for a wide variety of electronic products
• Working within a custom interface that will communicate directly to the online marketplaces
• Managing the listings you create to ensure a quick sell through at proper value
• General Business functions such as receiving and managing inventory

BASIC QUALIFICATIONS

• Detailed-oriented: to guarantee high quality in catalog creation
• MS Excel knowledge (find/sort data, replace, basic formulas)
• Strong communication skills (written and verbal)
• Familiar with online marketplaces such as Ebay (buying or selling)

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Blair Technology Group (BTG) is a Microsoft Authorized Refurbisher (MAR) that specializes in the refurbishment and resale of computer equipment. We are located in Latonia, KY, inside the iconic Johnny’s Toys Building. In June 2015, BTG was named the #5 Top Workplace in Cincinnati from Enquirer Media in the small business category. We offer a benefits package for all FULL TIME employees that includes Health Care, Profit Sharing and Paid Vacation.

BTG has opened a storefront inside our current location called Tech Castle.  Tech Castle carries computer equipment, electronics and offers an electronics service center.  The store also features the old Johnny's Toys Castle that has been re-opened as the Tech Castle Birthday Club.  Tech Castle is in need of both full and part time sale associates to work inside the store.  Shifts and hours could be flexible with operating hours being Monday - Friday 8am - 7pm and Saturdays 10am - 7pm.  10-20 hours a week with possibility of full time employment as company grows.

Pay will be determined based on experience. When applying for this position, please send a cover letter along with resume outlining your qualifications. Specifically include any previous relevant experience.

Top selling points for this position:

• Your opinions and thoughts will be heard and acted on
• A fantastic opportunity to grow and refine your skills
• You’ll have the ability to go outside of your role. Everything is open. That’s what makes it fun
• Your impact will be highly visible and immediately felt
• Work in a casual environment with great people and driven leaders
• Family owned, therefore family friendly

GENERAL QUALIFICATIONS

• Must be a focused, goal oriented individual capable of meeting daily production needs
• Must be trustworthy, responsible and able to work efficiently in a fast paced environment
• Must be able to work individually with little supervision
• Must be accurate, producing quality products.
• Must have reliable transportation and be able to make it to work when scheduled
• Must be able to lift at least 80 lbs.
• Must be able to pass a drug and background check

DETAILED QUALIFICATIONS / RESPONSIBILITIES

• Provide efficient, courteous customer service and assist in all aspects of product offerings and services.
• Handle service inquiries from customers and offer a extraordinary customer experience.
• Maintain strong knowledge of all products, pricing plans and service features offered in store.
• Provide feedback to the Store/Assistant Manager regarding local competition and product/service needs.
• Hours of availability: (Hours may change)
• 8am- 7pm M-F and 10am- 7pm Saturday
• Have the ability to install hardware and software systems, maintain or repair equipment, as well as being able to troubleshooting a variety of computer issues.

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